People fill in the blanks for what is not communicated. My suitcases are monstrosities: big, black and very heavy. And […]
The NATURE OF COMMUNICATION: People Fill in the Blanks Fast Read Post »
Negative Energy, such as anger, can be a highly effective motivator…. but only in the short term. In the long
Use NEGATIVE ENERGY (and Anger) as Rocket Fuel (But Do It Sparingly) Read Post »
Rather than expressing our emotions, our issues, and our requests with solid communication accuracy, we instead just increase the volume
CONFLICT RESOLUTION SKILLS: How to Replace Volume with Skill Read Post »
Interpreting someone’s body language is pivotal to being a good communicator. Interpreting nonverbals helps you in interviews, hiring, conflict resolution, and day-to-day communication. There are three basic rules for interpretation
3 Steps to DECODE BODY LANGUAGE : Get It Right the 1st Time Read Post »
Want to make your relationship better? Try insight instead of negotiation. In a study done at Texas A&M, researchers led by Douglas
Insight vs. Negotiation: Which is Better To Settle Conflict? Read Post »
I wondered what was wrong with my eye. Why, when I was talking, was he staring at only one eye? Was my makeup smeared? Are my eyes red?
Communication Techniques are Useful But Should be Invisible Read Post »
Have you ever told someone, “You make me so mad?” Of course, you have! We all have. In my speeches, I often ask audiences this question
“You Make me So Mad”: How PERSONAL BELIEFS Keep You Stuck Read Post »
There are four words in the English language, I hate the most. It’s these words: “I can’t help it.” I literally shutter when I hear it. Think of your brain
Words TRAIN YOUR BRAIN: “I Can’t Help It” is Powerlessness Read Post »
A young child asked a woman how old she was. She answered, “39 and Holding.” The child thought for a moment, and then said, “And how old would you be
LETTING GO VS. HOLDING ON: How Do You Make the Right Choice? Read Post »
