Saying “I feel anger” is a world apart from saying “You make me so mad.” I know this may seem like inconsequential word splitting, but it isn’t.

I think of communication techniques like the bones in your body:  They lend support but are not supposed to be seen or obvious…

Want to make any relationship better? Try insight instead of negotiation.  Understanding the why of a person’s motivation, fears, and concerns…

Before you ever interpret someone’s body language, you must know these three basic rules. They will help you in your course & your videos…

Use this simple negotiation technique that psychology says will take your closing rate to 90%. Is the casual conversation that goes on before a negotiation really that impactful? Research says it is.

Rather than expressing our emotions, our issues, and our requests with solid communication accuracy, we instead just increase the volume in conflict.  Unfortunately, this lowers the odds of being heard. 

Negative Energy, such as anger can be a highly effective motivator, but only in the short-term.  I was dumpster diving.  I admit it.

As a coach, course creator, or CEO, you are often asking your clients or employees to go through change and change is often rewarding